SUPPORT
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General Information
Is it Legally Valid?
The validity of the timestamp is legally recognized by the European Union Countries. The certification authority that produces the time stamp is accredited as TSPQ (qualified Trust Service Provider) for quality service provision at European level, according to the EU 910 regulation. The timestamp files and certificate that you will have after your transaction are legal proofs when your work is to be copied, unauthorized use or if you need to claim any rights.
How Is It Different From A Notary?
A timestamp proves that the content of any computer file exists at once and has not changed since then.It is almost impossible to imitate the digital stamp.Notary certification is an old fashioned method to prove data verification due to time loss, paperwork and its cost. Notary offers a paper based registration on your works. This platform offers registration process by allowing you to have a right on your works with a legally valid time stamp.
How is Payment Security ensured?
All your purchases in our system are protected with SSL Certificate. You make your payments using secure payment methods. Your credit card information is not shared with us by your bank.
Is it possible to create Collaboration Programs?
We are constantly expanding our working network in order to provide a higher quality service to our users. In this context, as My Art Proof, we would like to state that we are open to all collaboration program offers. You can contact us at info@myartproof.com to get more detailed information about the collaboration program and to submit an offer.
In which countries is it valid?
The evidence you have created for your works is valid in the European Union countries. It may also be valid in 178 countries that have accepted the Berne Convention.
Is My Certificate Invalid When The Official Language Of My County of Residence Is Not Supported?
The evidence you have created for your works is valid in the European Union countries.Your Certificate will not be invalid when the official language of your county of residence is not supported. We are working to increase the language support of our platform.
Who can protect his/her/their works?
Songwriters, composers, poets, writers, screenwriters, painters, graphic designers, architects, pattern makers and all the work producers who have rights on a work can protect their works using our system.
Uploading Content
How can I protect my lyrics?
How can I protect my composition?
How Can I Protect My Paintings?
You can protect your painting by taking a photo of it and uploading it to our system in all photo formats provided that it contains the full image.
How can I protect my poem, Book and Script?
You can protect your poems, books, script works, including your identity information, preferably by uploading them to our system in 'pdf' format.
Can I protect the works which I cover or Remix?
The rights of the works that are used for cover or remix belong to the authors of the work. In order to make any arrangement on a work, the author's permission must be obtained.After the arrangement is completed, you can use our system to prove that the arrangement made is yours by using our system.The commercial use rights of your arrangement vary depending on the contract you have with the author of the work.
How can I protect my trademark and my logo?
You can protect your trademark and your logo through our system by adding them on a word documents with your name, surname and credentials.
How Will I Upload My Works?
After choosing your package from the Prices tab, you can upload your works by entering requested personal data and certificate information related to your work.
Technical Support
How can I protect my lyrics?
How can I protect my composition?
How Can I Protect My Paintings?
You can protect your painting by taking a photo of it and uploading it to our system in all photo formats provided that it contains the full image.
How can I protect my poem, Book and Script?
You can protect your poems, books, script works, including your identity information, preferably by uploading them to our system in 'pdf' format.
Can I protect the works which I cover or Remix?
The rights of the works that are used for cover or remix belong to the authors of the work. In order to make any arrangement on a work, the author's permission must be obtained.After the arrangement is completed, you can use our system to prove that the arrangement made is yours by using our system.The commercial use rights of your arrangement vary depending on the contract you have with the author of the work.
How can I protect my trademark and my logo?
You can protect your trademark and your logo through our system by adding them on a word documents with your name, surname and credentials.
How Will I Upload My Works?
After choosing your package from the Prices tab, you can upload your works by entering requested personal data and certificate information related to your work.